General conditions for the redemption of vouchers and gift cards

Vouchers lose their validity after five years from the date of issue.

They can be redeemed on and in the shop for products and other services that are eligible for purchase through vouchers.

They can only be redeemed as credit in the online shop via the regular order form (shopping basket).

If the value of the voucher is not sufficient for your order, you can pay the difference with another payment method approved by on the same page.

No more than one voucher can be used for an order (not cumulative).

Cancellation of voucher orders can only be made in justified cases. Please contact our customer service 031 312 19 19.

Vouchers cannot be paid out in cash, topped up, transferred for value or offset against outstanding debts.

The voucher value can only be offset against the displayed value of goods. Delivery costs are not eligible for discount.

The transfer of vouchers to other persons is permitted. reserves the right to change or discontinue this offer at any time and without prior notice.

The general terms and conditions, the terms of delivery, payment & return as well as the privacy policy apply.

In case of spelling mistakes in the address of the voucher recipient, mamike assumes no liability. Likewise, mamike assumes no liability for loss, theft, misuse or delayed transmission (for example, due to technical difficulties) of vouchers.

In the event of fraud, attempted fraud, or suspected other illegal activity in connection with a voucher redemption, mamike is entitled to request an alternative method of payment. There is no entitlement to activation or payment of affected vouchers.